Practical guidance from the first workspace invitation and hold through discovery, offers, partners, documents, show day, reporting, payment, and final settlement.
What are you working on?
19 matching guides19 complete walkthroughs
Start with the work in front of you
The most-used paths
Choose a task to open its complete walkthrough, preparation checklist, screen reference, and finish line.
Guide library
Browse by workflow
Getting started
Start and set up a workspace
Create your account, verify access, set workspace defaults, and choose a real event, guided demo, or supported migration as your starting point.
Inside MarqueezySign in → ReadinessWho can do thisWorkspace adminTypical timeAbout 10 minutes
Screen reference
Readiness consolidates setup status, the recommended next action, migration planning, and hands-on support.
Step by step
01
Create the account
Choose Start free or open the registration mode from Sign in. Enter your name, work email, and a unique password, then submit the form.
02
Verify the email address
Open the verification message and follow its link. Return to Sign in afterward. A normal new registration creates an isolated workspace; an invitation joins the workspace named in the invite.
03
Review workspace basics
Open Readiness, choose Review workspace, and confirm the organization name, brand color, timezone, and currency. These defaults affect dates and financial displays across the product.
04
Choose a starting point
Create a real show when you are ready to work, or add the clearly labeled demo show to explore safely. Demo data is available only to an admin in an otherwise empty workspace.
05
Bring in the team and services
Use the launch checklist to invite teammates, connect services, add a partner, and model the first offer. You can complete these in any order.
06
Follow live readiness
Readiness updates automatically as the team adds shows, offers, members, services, and partners. The migration form and support tools remain available afterward.
Quick answers
The questions that come up first
Short answers for product boundaries, access, offline work, corrections, and support. Open a guide above when you need the full walkthrough.
Should I use Marqueezy online or install an app?+
Both open the same organization workspace. Use online from a supported browser when you want immediate access. Install the Mac, Windows, or Linux app when you prefer a dedicated desktop experience; Mac and Windows also add the strongest local snapshot, queue, backup, and update support.
Does Marqueezy sell tickets or scan guests?+
No. Marqueezy manages the work around buying and operating the show. Checkout, ticket delivery, scanning, refunds, and fan records remain in the ticketing provider you choose.
Do agencies, artists, venues, and vendors need accounts?+
Not for event-scoped collaboration. An admin can issue a secure partner portal with only the selected event areas. Internal staff who need ongoing workspace access should receive individual member invitations instead.
Can I undo a change?+
Draft records can usually be edited, and event Activity preserves revision context. Approved settlements and paid financial records lock automatically; authorized corrections preserve the original record and require a reason instead of silently overwriting history.
What still works without a reliable connection?+
A prepared device can retain a recent encrypted workspace snapshot, and supported changes may queue for replay. Refresh before show day, avoid editing the same record on multiple offline devices, and verify synchronization after reconnecting.
How should I report a problem?+
Check System status, then use Readiness → Ask for help. Include the workspace, event or record, time with timezone, expected result, actual result, and a safe screenshot. Never include passwords, access tokens, full card numbers, or bank credentials.
Hands-on help
Bring the real show. We’ll help with the next move.
Migration planning, workspace readiness, and training requests stay attached to your organization when they are sent from Readiness.
